Packaging

Packages are generally dispatched in recycle envelop within 2 business days after receipt of payment and are shipped via both Postal Service and EMS International Postal Service with tracking code and drop-off without signature. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total value(price) of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Type of Shipment Transit Time

Registered Mail Transit time

Asia Pacific                      5-7 Business Days
Western Europe              9-12 Business Days
USA & North America    12-14 Business Days
Rest of the world            14-21 Business Days

EMS Transit Time

Worldwide          5-7 Business Days

Returns Policy 

You may return most new, unopened items within 30 days of delivery for a refund (Exclude Shipping cost). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.